Privacy policy

Who is responsible for your data

Cydonia, based in Chile, is responsible for processing the personal data collected on this site. For any privacy question, write to us at contact@cydonia.cl.

What data we collect

We collect the following information:

• Data you give us: when you fill in the quote form (name, company, email, WhatsApp, the services you are interested in and your message) or when you message us on WhatsApp or by email.
• Browsing data: pages visited, device and browser type, approximate location and where your visit came from (for example, an ad). We collect it with cookies and similar technologies from Google Analytics, Google Ads, Google Tag Manager and the Meta pixel.
• Your language preference, which we store in a cookie to show you the site in the language you chose.

What we use your data for

• Answering your requests and preparing a proposal.
• Getting in touch with you about your project.
• Measuring how the site is used and improving it.
• Measuring the results of our campaigns and showing you relevant ads on Google and Meta.

Legal basis

We process your data with your consent, which you give when you send us the form or write to us, and to measure and improve the site. We comply with Chilean Law No. 19,628 on the protection of private life and are preparing for Law No. 21,719. We do not sell your personal data.

Who we share it with

Only with providers that help us run the site and get in touch with you, and only for those purposes. Some of them process data outside Chile, mainly in the United States.

• Vercel: hosts the site.
• Resend: delivers form requests to our inbox.
• Google: Analytics, Ads, Tag Manager and our email.
• Meta: the measurement pixel and WhatsApp.

How long we keep it

We keep the data from your requests while we have a business relationship with you and for up to two years after our last contact, unless the law requires us to keep it longer. Browsing data is kept for the periods configured in each measurement tool.

Your rights

You can ask us at any time to access, correct or delete your data, or object to its use. You can also withdraw your consent. Write to contact@cydonia.cl and we will reply within the time limits set by law.

Cookies and how to control them

You can block or delete cookies in your browser settings. You can also turn off measurement and personalized ads at:

• Google Analytics: tools.google.com/dlpage/gaoptout
• Google ads: adssettings.google.com
• Meta ads: the Ad preferences section of your Facebook or Instagram account

Security

The site runs over an encrypted connection (HTTPS), and access to the requests we receive is limited to our team.

Changes to this policy

If we change this policy, we will publish the new version on this page with its update date.